Welcome to PureEnergy 101!

Find answers to common questions about installing and using PureEnergy Solutions products, troubleshooting common problems… and much more! New information is added regularly, so check back for updates.

PureEnergy Solutions Customer Support

For general questions, including how our wire-free solutions work, where to buy, availability, compatibility with your device, orders or order status, please contact Customer Support by clicking here to reach our Customer Support desk and report your problem or question.

Or, call us at toll-free  888-494-5324, 7 days a week, from 8am-8pm EST.

Psyclone TouchCharge Support

For questions regarding the Psyclone TouchCharge Kits (rechargeable batteries for Wii, PS3, and Xbox game controllers), please call 1-800-315-0795 or send email to customerservice@psyclonegamer.com

International Shipments

Click here for information regarding international shipments.